My first try with a touch sensitive faucet was with a Brio faucet by Delta.

My first try with a touch sensitive faucet was with a Brio faucet by Delta. It cost about $700 and lasted about about 3 years before became completely unreliable with switching off randomly because of its motion sensor was too sensitive. After having to turn it on about 4 times every time to get it to stay on I eventually decided to throw the Brio away and replace with the Delta Pilar. While touch sensitive, the Pilar does not have a motion sensor so at least wouldnt be succeptable to the same failure.

Amazon was the cheapest, even beating home depot by twenty percent. So I ordered, package was well packaged, and arrived on time. Install took a couple of hours, but also another couple of hours because had to remove drain disposal to get enough access. It was initally annoyingly sensitive, in that when you would turn it on with the joystick, the touching of the joystick may also turn it off. I remedied this by detaching the wire from the joystick so the only part that is touch sensitive is the spout. This is slight improvement, but now sometimes have to turn on with joystick and then touch spout to turn on.

The initial install left the faucet too tight and unable to pivot. I loosened it up some and now pivots perfectly and the light stays in the center of sink (ie not pivoting). Others have complained it doesnt pivot but they simply tightened too much.

After about a month I had no hot water from faucet. After a internet search determined the most likely cause was the check valve where the Pilar attaches to the hot water system. I removed this (about 5 minutes) and looked at it. It was absolutely caked with mineral deposits, likely from the water heater. It has a small aperature and a screen that collected the deposits and was completely caked. I was able to get them out with a toothpick in about 5 minutes and reinstalled the check valve. Voila! Hot water. Now need to drain water heater to remove the constant supply of sediment, or replace water heater if this fails. This fixture is especially sensitive to sediment because of this small screen, but performed as designed, and this was a problem with my house water. I only include this information to save the next person the internet search time I spent to make the diagnosis.

So, after a couple of months my review is mixed. I think the faucet is elegant. Others have complained it is oversized but I find it the perfect size for my large sink. The magnet that holds the spray head up is in my opinion slightly worse than typical mechanical attachment in that it keeps a small gap and doesnt have the satisfying click of previous mechanical faucets. The spray head flexible tubing seems shorter than previous fixture and lacks an attached weight to bottom of loop that would make the spray head feel more substantial when used. The electronic control is a little gimicky. It is occasionaly useful but annoying more often than useful in my opinion. However, it is a little cool so we live with it’s hassle.

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